General Purpose:

A server is expected to sell to and service each guest seated within their section.

Essential (primary) Functions:

The primary responsibility of a server is to administer the 7 Steps to Service to every guest within their assigned section while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security and company policy requirements.

Secondary Functions:

Any and all other tasks assigned

Essential Physical Requirements:

  • Good vision, general and close
  • Good hearing
  • Manual Dexterity
  • Standing, bending, stretching and walking throughout shift
  • Push and pull heavy objects
  • Lift and carry 30 pounds
  • Maintain good personal hygiene/uniform
  • Understandable speech
  • Balance a tray
Essential social & Mental Requirements:
  • Able to use computer register
  • Basic reading, writing and math skills
  • Retain verbal requests
  • Good verbal skills
  • Able to work shift work
  • Retain menu item information
  • Able to market the menu
  • Able to handle guest complaints
  • Works well with others
  • Maintain composure while under stress

Associated topics: anfitri?nas, anfitri?nes, banquet server, camarero, dining room attendant, dining room captain, host, maitre d, restaurant server, steward

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